QSIC
A Technical Support Engineer at QSIC manages end-to-end L2 troubleshooting cases for edge devices, focusing on audio signal paths, network connectivity, and cloud integration. The role involves supporting store rollouts, conducting fleet health monitoring via Linux diagnostics, and automating tasks using Python or Bash scripts. Candidates must independently resolve complex technical issues while maintaining detailed documentation in Salesforce.
QSIC is a next‑generation in‑store audio platform that combines audio with AI ("Audio + Intelligence") to design, deliver, and optimize retail audio experiences. It helps retailers improve atmosphere and customer engagement while enabling brands and stores to monetize audio through targeted ads, promotions, and retail‑media inventory. The platform includes content and playback management plus analytics to measure impact and optimize messaging and scheduling. QSIC focuses on fast deployment and integration so retailers can scale audio experiences and revenue across locations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for QSIC.
QSIC didn’t post a salary, so this is our estimate from similar listings.
7% below the average for this role