Menara Astra
The role involves handling and analyzing hardware and GPS device issues reported through the Customer Service channel, performing remote troubleshooting, and communicating directly with customers to gather technical information and provide updates and solutions. The Technical Support specialist collaborates with Tier 1 Customer Service and Engineering teams to ensure effective and timely problem resolution while maintaining accurate support records.
Menara Astra offers state-of-the-art office space, customizable with large column-free floor plans to fit various types of businesses. Your customized office space will also complement with exquisite services and facilities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Menara Astra.
Menara Astra didn’t post a salary, so this is our estimate from similar listings.
5% below the average for this role