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Technical Writer - India at JumpCloud - ApplyBlast

Technical Writer - India

JumpCloud

5 days ago

3.3 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The Technical Writer will lead, scale, and optimize product and developer documentation at JumpCloud, acting as an information architect and workflow innovator. The role involves leveraging AI documentation tools, prompt engineering, and modern automation to streamline content creation while ensuring technical accuracy and end-user focus. This position requires managing documentation workflows, collaborating with cross-functional teams, and optimizing content for both human readers and AI retrieval systems.

Responsibilities

Lead and optimize product and developer documentation workflows
Leverage AI tools and prompt engineering to streamline content creation
Manage documentation version control and continuous publishing pipelines

Skills

About JumpCloud

jumpcloud.com

Headquarters

Louisville, Colorado, United States

Company Size

201-500 employees

Founded

2012

View Profile

JumpCloud is a cloud-native directory and identity platform that centralizes user and device management, authentication, and access control for IT teams. It provides directory-as-a-service capabilities—SSO, MFA, LDAP and RADIUS support—alongside cross‑platform device management, policy enforcement, and automated user lifecycle workflows to replace legacy on‑prem directories. JumpCloud integrates with cloud apps, infrastructure, and on‑prem resources to enable secure remote access and Zero Trust approaches, with reporting and compliance tools for administrators. Organizations use it to simplify provisioning, tighten credential and device security, and consolidate identity and access controls across heterogeneous environments.