Technical Writer
Shift4(11 days ago)
About this role
The Technical Writer at Shift4 is responsible for developing and maintaining clear technical and process documentation to support operational excellence and knowledge sharing. The role involves collaboration with subject matter experts, managing multiple projects, and leveraging various tools to produce high-quality resources for employees, partners, and end users.
Required Skills
- Technical Writing
- Documentation
- Content Management
- Process Documentation
- Knowledge Base
- Google Suite
- Salesforce Knowledge
- Zendesk
- POS Systems
- Payments Industry
Qualifications
- 3+ Years Experience
- Strong Writing Skills
About Shift4
shift4.comShift4 is a global leader in integrated payment processing and commerce technology, delivering secure payment solutions for businesses of all sizes. Its platform combines payment processing, point‑of‑sale systems, e‑commerce and mobile payments with security features like point‑to‑point encryption, tokenization and EMV support. Founded in 1999 by Jared Isaacman and headquartered in Center Valley, PA, Shift4 serves customers across the U.S., Canada and Europe. The company operates as Shift4 Payments, Inc., publicly traded under the ticker FOUR.
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