Giga
A Founding Technical Writer at Giga owns the engineering voice externally, creating technical blog posts, teardowns, and narratives on a weekly cadence. The role involves shaping product narratives, working with engineering teams, and producing content that engineers share with their teams.
Headquarters
San Francisco, California, United States
Company Size
1-10 employees
Founded
2023
Giga is an enterprise AI platform that builds AI agents for customer support, resolving complex conversations across chat, voice, and email. Its Scout product autonomously improves key support metrics — such as resolution rate, CSAT, and escalation rate — by running iterative experiments on live traffic. Giga is deployed in weeks and serves large organizations across industries including fintech, retail, telecom, healthcare, and logistics.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Giga.