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Technical Writer at KeyBank - ApplyBlast

Technical Writer

KeyBank

5 months ago

3.6 on Glassdoor

Hybrid

Full Time

Junior

0 applicants

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About this role

A Technical Writer at KeyBank analyzes, designs, and publishes online policies and procedures for various business lines. This role involves collaborating with subject matter experts to create clear, structured documentation that adheres to corporate guidelines and supports end-user needs. The writer ensures content accuracy and usability while managing documentation for small to moderately sized projects.

Responsibilities

Analyze and develop clear, structured online policies and procedures
Collaborate with subject matter experts to ensure content accuracy
Maintain documentation currency as products and processes evolve
Gather end-user feedback to improve information usability
Manage change requests and ensure adherence to deadlines

Skills

Qualifications

BS in Technical Communication or English (Preferred)1-3 years of proven technical writing experienceBanking industry knowledgePortfolio of published user documentation

About KeyBank

key.com

Headquarters

Cleveland, Ohio, United States

Company Size

10001+ employees

Founded

1849

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