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Technical Writer at Blackpoint Cyber - ApplyBlast

Technical Writer

Blackpoint Cyber

26 days ago

3.6 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

Blackpoint Cyber is seeking a Technical Writer to take ownership of the company's knowledge base, rebuilding and restructuring approximately 250 articles to create a reliable, standardized content platform for internal teams, customers, and MSP partners. The role involves defining documentation standards, collaborating with technical SMEs, and ensuring content is optimized for both human readers and AI-assisted support systems. This position plays a foundational role in supporting the company's AI strategy by maintaining accurate, structured, and machine-retrievable documentation.

Responsibilities

Define and enforce documentation style guides and article templates
Rewrite and author knowledge base articles for customers and partners
Structure content for AI retrieval and agentic support workflows

Skills

About Blackpoint Cyber

blackpointcyber.com

Headquarters

Denver, Colorado, United States

Company Size

51-200 employees

Founded

2014

View Profile

Blackpoint Cyber is a leading cybersecurity company specializing in Managed Detection and Response (MDR) services. Their innovative platform integrates elite security approaches with 24/7 monitoring, contextual threat intelligence, and rapid response capabilities to effectively address modern cyber threats. With an emphasis on proactive defense and real-time alerts, Blackpoint empowers organizations to safeguard their digital environments against sophisticated attacks while simplifying security operations. The company is dedicated to delivering actionable insights and measurable results, ensuring its clients can operate with confidence in today's volatile threat landscape.