IT Solutions
The Technician, Field Services provides onsite and remote technical support to clients, handling escalated inquiries and resolving diverse technical challenges. This role involves troubleshooting hardware and software issues, managing tickets, and collaborating with advanced technician groups to ensure client satisfaction. The position requires strong problem-solving skills and the ability to manage stress during critical client situations.
Headquarters
Mexico City, Mexico City, Mexico
Company Size
51-200 employees
Founded
2002
IT Solutions diseña e implementa soluciones de Tecnologías de Información, incluyendo infraestructura, ciberseguridad, transformación digital y servicios en la nube (IaaS, PaaS, SaaS) para empresas en México. La empresa analiza las necesidades de sus clientes y crea arquitecturas basadas en productos de vanguardia, respaldada por alianzas con fabricantes líderes. Adicionalmente, ofrece servicios profesionales especializados para garantizar proyectos exitosos que generan valor a sus clientes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for IT Solutions.
30% below the average for this role