oracle-cloud.com
The Remote Hands Technician II provides technical and customer support to Digital Realty clients, handling tasks such as equipment rack and stack, cabling, cross connects, and hardware troubleshooting. This role ensures installations meet delivery timelines and maintains 100% uptime for all customers. The position requires responding to customer requests within service level agreements and collaborating with internal teams to deliver a positive customer experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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