Sopra Steria
The Technician Level 1 and 2 Support role at Sopra Steria provides remote technical support to end-users, handling requests related to workstations, business software, telephony equipment, and IT systems. The position involves diagnosing and resolving technical incidents, ensuring service continuity, and escalating complex issues as needed. The role requires strong knowledge of Windows environments, business applications, and office tools, along with excellent communication and problem-solving skills.
Sopra Steria is a European technology and consulting leader that helps organizations accelerate digital transformation through consulting, digital services and software development. It delivers end-to-end capabilities—strategy and advisory, system integration, managed services, cloud, cybersecurity, data & AI, and industry-specific software—across sectors such as public services, banking, defense, telecom and transport. With a strong European footprint and global delivery network, Sopra Steria emphasizes measurable, sustainable benefits through innovation, operational excellence and secure, responsible solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Sopra Steria didn’t post a salary, so this is our estimate from similar listings.