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© All Rights Reserved. ApplyBlast.com
Natus
This entry-level role provides post-sale technical customer service to customers via phone, online chat, or text, handling technical inquiries related to equipment or software installation, activation, and troubleshooting. The position involves responding to customer inquiries using pre-determined scripts, recommending products or services as part of issue resolution, and escalating complex issues to experienced staff. It is designed for individuals beginning their professional careers to learn foundational concepts and problem-solving methodologies in a structured call center environment.
Headquarters
Middleton, Wisconsin, United States
Company Size
1001-5000 employees
Founded
1989
Natus Medical Incorporated develops and supplies medical devices, software, and clinical services to screen, diagnose, and treat disorders of the brain, neural pathways, and the eight sensory nervous systems. Its product portfolio supports areas such as newborn hearing screening, neurodiagnostics, sleep diagnostics, intraoperative neuromonitoring, and electrophysiology, with tools designed to improve clinical workflows and patient outcomes. Natus emphasizes innovation, trusted clinical performance, and global support to advance standards of care and quality of life for patients.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Natus.
Natus didn’t post a salary, so this is our estimate from similar listings.
16% below the average for this role