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Technicien Support Informatique – BO/Back office at Sogetrel - ApplyBlast

Technicien Support Informatique – BO/Back office

Sogetrel

3 months ago

Belfort, Bourgogne-Franche-Comté, France

Hybrid

Full Time

Junior

0 applicants

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About this role

The role involves handling user requests via phone and email, diagnosing issues remotely, creating and managing tickets, and supporting users with their equipment and business applications. It is a full‑time position based in Belfort, supporting large‑distribution clients within a technical help‑desk environment.

Responsibilities

Receive and log user requests via phone and email
Analyze and formalize client issues and perform remote diagnostics
Create, track, and close incident tickets in the management tool
Provide assistance and guidance on equipment and business applications
Handle back‑office support for retail store ticket typology

Skills

Qualifications

BAC pro SENBTS SIODUT réseaux et télécommunications

About Sogetrel

sogetrel.fr

Headquarters

Issy-Les-Moulineaux, Île-De-France, France

Company Size

1001-5000 employees

Founded

1985

View Profile

Le Groupe Sogetrel est un spécialiste des services pour les infrastructures numériques et les équipements connectés. Ses trois missions — Connecter, Intégrer, Exploiter — couvrent le déploiement de réseaux et d'équipements, l'intégration de systèmes et d'objets connectés, ainsi que l'exploitation et la maintenance des services associés. Partenaire de la transformation numérique des entreprises et des territoires, Sogetrel propose des offres bout en bout (installation, intégration, supervision et services managés) pour accélérer les projets de connectivité.

About Sogetrel

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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Salary

Listed by employer

60% below the average for this role

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Assistant Agency

Sogetrel

Technicien Support Informatique – BO/Back office

About this role

Responsibilities

Skills

Qualifications

About Sogetrel

About Sogetrel

Leadership Team

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Salary

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