Technicien(ne) Support N1 et N2 - Roanne
Sopra Steria
About this role
A Technical Support Specialist provides remote level 1 and 2 technical support to end-users. The role involves diagnosing and resolving technical incidents, ensuring service continuity, and escalating complex issues to higher levels when needed.
Skills
Qualifications
About Sopra Steria
soprasteria.comSopra Steria is a European technology and consulting leader that helps organizations accelerate digital transformation through consulting, digital services and software development. It delivers end-to-end capabilities—strategy and advisory, system integration, managed services, cloud, cybersecurity, data & AI, and industry-specific software—across sectors such as public services, banking, defense, telecom and transport. With a strong European footprint and global delivery network, Sopra Steria emphasizes measurable, sustainable benefits through innovation, operational excellence and secure, responsible solutions.
About Sopra Steria
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$104k – $150k
per year