Technischer Mitarbeiter (m/w/d) Kundenservice & Beschwerdemanagement

A.T.U Auto-Teile-Unger

2 months ago

Weiden in der Oberpfalz, Germany

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Service Representative at ATU handles customer complaints and claims, analyzing root causes and coordinating communication between customers and internal teams. The role involves processing complaints, preparing reports, and supporting quality process improvements, primarily within the automotive service industry.

Skills

About A.T.U Auto-Teile-Unger

atu.de

ATU (Auto-Teile-Unger) is a German-based automotive service and parts retailer that combines a nationwide network of service centers with an online shop. It offers vehicle maintenance and repair, tire and battery services, inspections and diagnostics, and a wide range of spare parts and accessories for cars and motorcycles. Serving private motorists and commercial fleets, ATU focuses on convenience by pairing in-store service capabilities with broad product selection and one-stop vehicle care. Customers choose it for accessible local workshops, comprehensive offerings, and integrated parts-and-service solutions.