EdgeVerve
This role serves as a techno-functional Subject Matter Expert responsible for providing technical troubleshooting and product support for customers. The position involves leading day-to-day production support across cloud environments like GCP, AWS, and Azure, while acting as the primary escalation point for high-severity incidents. The individual will drive root cause analysis, implement automation tools, and mentor support teams to ensure operational excellence and timely resolution within SLAs.
Headquarters
Bangalore, Karnataka, India
Company Size
5001-10000 employees
Founded
2014
EdgeVerve, an Infosys subsidiary, accelerates enterprise-wide transformations with leading Applied AI, intelligent automation and digital capabilities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for EdgeVerve.