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Technology and Dispatch Representative at First Student, Inc. - ApplyBlast

Technology and Dispatch Representative

First Student, Inc.

3 months ago

Houston, TX

Onsite

Part Time

Junior

0 applicants

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About this role

This role serves as the primary point of contact for clients regarding student routing, schedules, and transportation compliance. The position involves managing daily trip operations, troubleshooting issues, and communicating with school districts and partners via multiple channels. Agents must handle escalated situations professionally while ensuring driver compliance with state and district standards.

Responsibilities

Act as the main point of contact for client inquiries regarding student transportation
Manage daily scheduled trips to ensure timely start, completion, and troubleshooting
Ensure driver compliance with school district and state standards
Handle escalated situations with urgency, calmness, and professionalism
Communicate effectively with school districts, partners, and team members via phone and digital channels

Skills

About First Student, Inc.

firststudentinc.com

Headquarters

Cincinnati, Ohio, United States

Company Size

10001+ employees

Founded

1999

View Profile

First Student, Inc. is a leading provider of student transportation services in North America, specializing in safe and reliable school bus solutions. With a strong commitment to safety and customer service, the company manages transportation needs for various school districts while delivering innovative solutions and advanced technology for better fleet management. First Student is dedicated to ensuring that students reach their destinations safely and on time, making it a trusted partner in the education sector.