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Technology Operations Analyst at Clarivate - ApplyBlast

Technology Operations Analyst

Clarivate

4 months ago

3.6 on Glassdoor

Bangalore, India

Onsite

Full Time

Senior

0 applicants

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About this role

A Technology Operations Specialist with over three years of experience provides advanced Level 1 production support, ensuring system stability and availability for enterprise applications. The role involves monitoring infrastructure, managing critical incidents, executing production changes, and collaborating with DevOps teams to optimize performance. Candidates must demonstrate expertise in Linux/Unix systems, incident management frameworks like ITIL, and a proactive approach to troubleshooting.

Responsibilities

Provide advanced Level 1 support for enterprise applications
Monitor systems and proactively respond to operational alerts
Manage incidents and lead troubleshooting investigations
Execute critical production changes and maintenance tasks
Collaborate with engineering teams on deployment improvements

Skills

Qualifications

Bachelors degree in Computer Science or IT

About Clarivate

clarivate.com

Headquarters

London, England, United Kingdom

Company Size

10001+ employees

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Clarivate aims to fuel the world's greatest breakthroughs through enriched data, insights, analytics, workflow solutions and expert services. Find out more.