Milner
The Technology Service Analyst provides technical support to end users through phone, remote access, and on-site visits, focusing on quickly resolving complex IT issues. The role involves logging and updating tickets, performing installations and maintenance of network and telephony systems, and escalating unresolved issues to management. The position requires maintaining high customer satisfaction through end-user training and preventative maintenance guidance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Milner.
Milner didn’t post a salary, so this is our estimate from similar listings.
18% below the average for this role