Technology Services Group (TSG), Technician II
AWE plc(1 month ago)
Franklin Park, IL, United StatesOnsiteFull TimeJunior$46,800 - $76,200Information Technology
Apply NowAbout this role
This position ensures the successful execution and implementation of customized solutions and organizational initiatives by leveraging advanced root cause analysis, reporting, key performance indicators (KPIs), service level agreements (SLAs), internal cross-functional teams, and partner vendor relationships. It involves managing the delivery of an exceptional customer experience for all information technology services, support, and project deployments.
Required Skills
- Technical Training
- Customer Experience
- Root Cause Analysis
- Project Management
Qualifications
- Technical Certifications such as A+, Network+
- Valid Drivers License