Penguin Random House
A Technology Support Analyst on a fixed-term contract will provide first and second-line IT support to internal stakeholders and customers across multiple London office locations. The role involves resolving technical incidents, managing hardware assets, and delivering exceptional customer service through various support channels including walk-up tech support and deskside assistance. This position requires a collaborative team player who can adapt to different support functions while maintaining high service standards.
Committed to publishing great books, connecting readers and authors globally, and spreading the love of reading.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Penguin Random House.