Technology Support Analyst I – English & French Support
J.S. Held LLC
About this role
This role involves providing remote IT support to employees across English and Canadian French languages, ensuring high service quality and troubleshooting technical issues. The position emphasizes proactive problem solving, detailed documentation, and maintaining compliance with ITIL standards, within a flexible and supportive work environment.
Skills
About J.S. Held LLC
jsheld.comJ.S. Held LLC is a global consulting firm that provides technical, scientific, financial, and strategic advisory services. It works with clients on areas such as construction and engineering, forensic accounting, insurance claims, environmental and health sciences, cybersecurity, and litigation support.
About J.S. Held LLC
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for J.S. Held LLC.
Salary
$54k – $60k
per year