Technology Support Engineer

Accenture Federal Services(5 days ago)

Bengaluru, IndiaOnsiteFull TimeMedior$60,000 - $80,000IT Service Management

About this role

A Technology Support Engineer at Accenture is responsible for resolving incidents and problems across business systems to ensure operational stability. The role involves managing change requests, updating troubleshooting knowledge bases, and collaborating with vendors to support service management teams.

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Required Skills

Configuration Database
CI Management
ServiceNow
IT Service Management
Incident Management
Problem Resolution
Change Management
Troubleshooting
Knowledge Base

About Accenture Federal Services

accenture.com

Accenture is a global professional services firm that helps organizations transform through strategy, consulting, technology and operations. It combines deep industry expertise with advanced capabilities in cloud, AI, security and digital services to design, build and run scalable solutions. Accenture works with clients across industries to prioritize business strategy, technology readiness and organizational readiness to accelerate value. The company is known for its large global delivery network and partnerships with major technology providers to support end-to-end change from strategy to implementation.

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