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Technology Support Engineer at Accenture - ApplyBlast

Technology Support Engineer

Accenture

4 months ago

3.9 on Glassdoor

Bengaluru, India

Onsite

Full Time

Senior

0 applicants

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About this role

The Technology Support Engineer will resolve incidents and problems across business system components to ensure operational stability. They create and implement Requests for Change (RFCs), update knowledge base articles, and collaborate with vendors on issue analysis. Acting as a Subject Matter Expert, they will refine risk and control frameworks aligned with ITIL standards while managing team performance.

Responsibilities

Resolve incidents and problems across business system components
Create and implement Requests for Change to document updates
Refine risk and control frameworks aligned with ITIL standards
Collaborate with vendors to analyze and resolve complex issues
Monitor and evaluate team performance against organizational goals

Skills

Qualifications

15 years full time education

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.