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Technology Support Engineer at Accenture - ApplyBlast

Technology Support Engineer

Accenture

4 months ago

3.9 on Glassdoor

Bengaluru, India

Onsite

Full Time

Senior

0 applicants

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About this role

As a Technology Support Engineer, you will resolve complex incidents and ensure operational stability across multiple business system components. This role involves managing Requests for Change, updating technical documentation, and collaborating with vendors and service management teams for effective issue resolution. Key duties include acting as a subject matter expert, making team decisions, and mentoring junior members to enhance overall team capabilities.

Responsibilities

Resolve incidents and problems across business system components
Create and implement Requests for Change to maintain stability
Update knowledge base articles to support troubleshooting efforts
Collaborate with vendors and service management teams on issues
Mentor junior team members and guide professional development

Skills

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

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Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.