Focus on the Family
The Technology Support Specialist II supports ministry departments by implementing, upgrading, and maintaining end-user systems, including hardware, software, mobile devices, and telephony solutions. This Level 2 Service Desk role involves troubleshooting issues, identifying root causes, and providing technical support to executive leadership and general staff. The position requires managing service requests, documenting resolutions, and adhering to ITIL standards to ensure efficient service delivery.
Headquarters
Colorado Springs, Colorado, United States
Company Size
501-1000 employees
Founded
1977
Focus on the Family is a global Christian nonprofit that equips and supports families through biblical teaching, practical resources, and counseling services. It produces the daily Focus on the Family radio broadcast and podcasts and offers parenting and marriage resources, adoption and foster-care support, and counseling/referral services. The organization publishes articles, books, devotionals, and educational materials and operates helplines and ministry programs to assist parents and couples. Its mission is to help families thrive by applying Christian perspectives to parenting, marriage, and cultural issues.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Focus on the Family.
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