Technology Support Specialist - Service Desk
National Geographic Society
About this role
The Technology Support Specialist provides end-to-end support to customers, troubleshooting technical issues, managing service requests, and supporting IT service management in a dynamic environment. The role involves working on evening and weekend shifts, supporting technology within a non-profit organization, and contributing to customer satisfaction and organizational growth.
Skills
Qualifications
About National Geographic Society
nationalgeographic.orgThe National Geographic Society is a global non-profit organization committed to exploring, illuminating, and protecting the wonder of our world.
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About National Geographic Society
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for National Geographic Society.
Salary
$30k – $31k
per year