TechOps Lead

Kraken

2 months ago

4.2 on Glassdoor

Melbourne, Australia

Hybrid

Full Time

Senior

0 applicants

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About this role

Kraken is seeking a highly experienced TechOps Team Lead to oversee their IT support and operational functions in the APAC region. This leadership role involves managing a small, high-performing team, delivering technical support, and driving strategic initiatives as the company expands globally. The position is essential for enabling efficient, reliable, and secure technology operations to support Kraken's innovative energy solutions.

Skills

About Kraken

kraken.tech

Kraken is a cloud‑native operating system for utility companies that centralizes customer experience, asset optimization, and field workforce management. Built to integrate smart meter and grid data, Kraken provides modular APIs, workflow orchestration, analytics and ML tools to automate billing, outage handling, dispatching and asset maintenance. Developed within the Octopus Energy Group, it’s designed to help utilities reduce operating costs, improve reliability and deliver faster, more personalised customer service. Utilities license Kraken to replace legacy stacks and accelerate digital transformation across customer, network and field operations.