Teen Call Line Specialist - Los Angeles, CA

Planned Parenthood Los Angeles(10 days ago)

Los Angeles, CAOnsiteFull TimeJunior$52,000 - $56,160Customer Service / Health Education

About this role

Planned Parenthood Los Angeles is hiring a Teen Call Line Specialist to provide customer service and health education to teens. The role involves assisting callers, scheduling appointments, and offering referrals, with an emphasis on engaging the teen population in a supportive, respectful manner.

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Required Skills

Customer Service
Active Listening
Empathy
Appointment Scheduling
Referral Services
Teen Education
Communication Skills
Data Entry
Microsoft Office
Bilingual

About Planned Parenthood Los Angeles

plannedparenthood.org

Planned Parenthood Federation of America is a nonprofit organization that provides comprehensive sexual and reproductive health care, education, and advocacy across the United States and globally. Through a nationwide network of health centers and telehealth services it offers birth control, STI testing and treatment, cancer screenings, pregnancy services including abortion care, and sexual health education. The organization also leads public-policy work and community outreach to expand access to care, protect reproductive rights, and provide resources in multiple languages.

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