Telecom Support Engineer II (Zendesk Technical Focus)
Philip Morris International(1 day ago)
About this role
A Telecom Support Engineer II specializing in Zendesk supports and maintains the Zendesk platform, assists with implementations, integrations, and training, and collaborates with global teams to ensure seamless customer support operations.
Required Skills
- Zendesk
- APIs
- JSON
- JavaScript
- SaaS
- Troubleshooting
- CRM
- Automation
- HTML
- RESTful APIs
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
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