Telecom Support Engineer
Primerica(3 months ago)
About this role
The IT Voice Engineer position at Primerica is responsible for supporting the Unified Communications Platform, assisting end users, and maintaining related documentation. This role involves processing system-wide changes for new hires, transfers, and terminations while providing end-user support and training.
Required Skills
- Unified Communications
- Customer Service
- VoIP Technologies
- Networking Concepts
- Technical Support
Qualifications
- Bachelor's Degree in Related Field
- 2-3 Years Experience
- CompTIA A+
- Cisco CCNA
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