Telecom Support Engineer
Ifax
About this role
A Telecom Support Engineer at iFAX Solutions provides enterprise-level customer support, troubleshoots complex technical issues, and ensures customer satisfaction through prompt and accurate resolution.
Skills
About Ifax
ifax.comiFAX Solutions is a vendor and service provider for HylaFAX Enterprise, offering commercial-ready fax server software and professional services for organizations that need scalable, secure enterprise faxing. They package, support, and customize the HylaFAX system—providing installation, maintenance, integrations (email, document management, telecom), and compliance-focused features for high-volume environments. Their customers are enterprises and service providers requiring reliable, centrally managed fax workflows and expert support. Their tagline: "Where HylaFAX Means Business."
About Ifax
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Ifax.
Salary
$95k – $138k
per year
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