Telefonischer Mitarbeiter Kundencenter (m/w/d)

Philip Morris International(11 months ago)

Wuppertal, Germany, GermanyOnsiteFull TimeJunior$40,596 - $55,411 (estimated)Customer Service

About this role

A telephone Customer Service Representative who serves as the first point of contact for inbound customer inquiries, handling requests via phone, email, and chat. The role is based in Wuppertal and is offered as a permanent position with full-time or part-time schedules. The employer provides training, mentorship, and career development opportunities. No prior experience is required and career changers are welcome.

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Required Skills

Customer Service
Phone Support
Email Support
Chat Support
German
PC Literacy
Communication
Documentation

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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