Telehealth Triage, RN- 2nd Shift
Rightway(1 month ago)
About this role
The Telehealth Triage RN provides telephonic clinical support and navigation to Rightway members, helping them access appropriate care, close preventive care gaps, and manage chronic conditions. Reporting to the Sr. Clinical Manager, the role focuses on improving clinical outcomes and reducing unnecessary healthcare utilization through member outreach, education, and care coordination. The RN acts as a trusted advisor guiding members to high-quality providers and documenting clinical assessments and recommendations.
Required Skills
- Clinical Triage
- High-Risk Outreach
- Care Planning
- Clinical Education
- Care Coordination
- Data Analytics
- Member Engagement
- Appointment Scheduling
- Documentation
- Medication Adherence
+4 more
Qualifications
- RN
- ADN
- BSN
- Compact/Multi-State RN License
About Rightway
rightwayhealthcare.comRightway Healthcare is a technology-enabled clinical care navigation and benefits company that helps employers and health plans connect members with high-quality, cost-effective care. It pairs clinician-led navigation with a transparent, outcomes-focused pharmacy benefits management (PBM) offering to simplify access, reduce unnecessary spend, and improve medication and treatment decisions. Rightway’s platform combines data-driven insights, care teams, and digital tools to personalize guidance, coordinate referrals, and drive better clinical and financial outcomes.
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