Telephone Operator/Switchboard Operator

Innovation At Work, Inc. is seeking a Telephone Operator/Switchboard Operator to provide continuous telephone communications support for the Department of Veterans Affairs Medical Center in Miami, Florida. The role involves answering and routing incoming calls, operating switchboard equipment, and delivering exceptional customer service to patients, visitors, and VA staff. The position requires maintaining confidentiality, processing emergency notifications, and ensuring operational continuity through rotating shifts.