Telephone Operator/Switchboard Operator

Innovation At Work, Inc. is seeking Telephone Operators/Switchboard Operators to provide 24-hour telephone communication services for the VA Central California Health Care System in Fresno, California. The role serves as the primary point of contact for patients, visitors, and emergency responders by answering, routing, and processing incoming calls while maintaining exceptional customer service. This position operates in a fast-paced healthcare environment requiring professionalism, excellent communication skills, and the ability to remain calm during emergencies.