Telephone Sales Agent, In-Room Dining (PT)
Pendry Hotels(1 month ago)
About this role
A Telephone Sales Agent at Montage Deer Valley handles incoming guest calls to take in‑room dining orders and supports food and beverage operations. The role focuses on delivering personalized service, guiding guests on menu items, accurately entering orders into the POS, and coordinating with kitchen and service staff. It contributes to guest satisfaction through upselling, payment processing, and timely order delivery.
Required Skills
- Order Taking
- Menu Recommendations
- POS Entry
- Upselling
- Payment Processing
- Data Entry
- Teamwork
- Communication
- Guest Service
- Cash Handling
About Pendry Hotels
pendry.comDiscover a contemporary luxury hotel experience at Pendry Hotels & Resorts. From San Diego to New York, our boutique hotels offers modern comfort.
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