Telephonic Pharmacy Care Coordinator

This fully remote role involves conducting high-volume outbound telephone outreach to engage patients, explain the value of a specialized mail-order pharmacy service, and guide them through enrollment. The coordinator will document patient consent and clinical updates in the electronic health record while managing outreach queues to ensure patients stay consistent with their complex medication schedules. Success in this position requires strong communication skills and the ability to build trust with patients living with chronic kidney disease and other complex conditions.