BETSOL
BETSOL is seeking a remote Telephony Operations Specialist to support an enterprise client's migration from Avaya and Cisco contact center platforms to Five9 CCaaS. The role involves providing end-user support, managing ticket queues, and handling telecom lifecycle activities such as provisioning and service modifications. This position requires strong troubleshooting skills and the ability to follow documented procedures during standard Eastern-time business hours.
Headquarters
Broomfield, Colorado, United States
Company Size
501-1000 employees
Founded
2002
BETSOL is a software engineering and digital transformation firm that builds cloud-native applications, data and AI solutions, and managed services for enterprises. They offer product engineering, data engineering and analytics, DevOps/cloud migration, QA and test automation, and ongoing platform operations. BETSOL serves clients across industries such as finance, healthcare, manufacturing, and telecom, combining agile teams and distributed delivery to accelerate product roadmaps. Their focus is on pragmatic engineering, scalable architectures, and data-driven decision-making to help organizations modernize and monetize software and data assets.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for BETSOL.
18% above the average for this role
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