Telephony/CTI Operations SME
Career(1 month ago)
About this role
The IS Technical Specialist for Computer Telephony Integration is a technical expert role within ABB’s Global Workplace Services organization focused on contact center technologies. The specialist brings deep knowledge of CTI and modern contact center platforms to support ABB’s strategic direction and improve organizational efficiency. The position operates in a global context and collaborates with cross-functional teams and stakeholders.
Required Skills
- CTI
- Contact Center
- ACD
- SBR
- PSTN
- VoIP
- SIP
- Media Gateways
- Call Routing
- Salesforce
+6 more
About Career
careers.abbProfessionals, Graduates, Entry-level or Students: find your job at ABB and make a positive impact on society and environment. Join our team!
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