Telesales Operations Associate
M-KOPA(27 days ago)
About this role
M-KOPA is seeking a Telesales Operations Associate to support their telesales team by managing sales processes, coordinating deliveries, and maintaining accurate records. The role involves supporting sales fulfillment and ensuring customer satisfaction to help expand access to financial and digital products across markets.
Required Skills
- CRM
- Customer Service
- Sales Support
- Delivery Coordination
- Inventory Management
- Microsoft Office
- Digital Sales Tools
- Communication
- Organization
- Problem Solving
About M-KOPA
www.m-kopa.comM-KOPA is a pioneering company that provides smart devices and financial services designed to promote financial inclusion and economic growth in Africa. By offering affordable payment plans for smartphones, M-KOPA enables users to gain access to various services, including digital loans, health insurance, and device protection. With a strong presence in countries like Kenya, Ghana, Nigeria, Uganda, and South Africa, M-KOPA has forged a path for millions of customers, empowering them with tools for personal and business success. The company is committed to unlocking opportunities for everyday earners, ensuring they experience significant improvements in their quality of life.
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