Telesales Recovery (Account Management)

Lamudi(1 month ago)

Jakarta, IndonesiaOnsiteFull TimeMedior$53,023 - $72,670 (estimated)Sales

About this role

The Telesales Recovery role at Lamudi focuses on re-engaging and winning back churned, inactive, or non-renewing customers in the Indonesian property technology market. The position works to identify reasons for churn, rebuild customer trust, and offer tailored commercial solutions to reactivate accounts. This role collaborates closely with business development, account management, and product teams to convert lost opportunities into revenue. It also contributes insights on customer pain points to help reduce future churn across the business.

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Required Skills

Account Management
Customer Recovery
Client Retention
Churn Analysis
Recovery Solutions
CRM Management
Salesforce Usage
Sales Pitching
Negotiation
Analytical Thinking

+7 more

Qualifications

SMA/SMK
D3
S1

About Lamudi

lamudi.com

Lamudi is an online real estate marketplace that helps buyers, renters and property professionals find and list homes and commercial properties across multiple country-specific portals. The site aggregates listings for houses, apartments, condos, flats, bungalows and investment properties and provides search and contact tools to connect users with agents and developers. Lamudi focuses on localized markets (for example country sites for Indonesia and the Philippines) to make it easy to browse, compare and inquire about properties in your region.