Telesales Representative – Inbound

M-KOPA(4 days ago)

HybridFull TimeJunior$30,000 - $50,000Fintech

About this role

The Telesales Representative role at M-KOPA involves engaging with customers to assist with upgrades, product selection, and solving issues, primarily focusing on helping customers access technology and financial services that can improve their lives. The role emphasizes customer interaction, problem-solving, and promoting additional products within a hybrid work setting in Lagos.

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Required Skills

Communication
Customer Service
Sales
Problem Solving
CRM Systems
Financial Services
Phone Sales
Empathy
Detail Oriented
Results Driven

About M-KOPA

www.m-kopa.com

M-KOPA is a pioneering company that provides smart devices and financial services designed to promote financial inclusion and economic growth in Africa. By offering affordable payment plans for smartphones, M-KOPA enables users to gain access to various services, including digital loans, health insurance, and device protection. With a strong presence in countries like Kenya, Ghana, Nigeria, Uganda, and South Africa, M-KOPA has forged a path for millions of customers, empowering them with tools for personal and business success. The company is committed to unlocking opportunities for everyday earners, ensuring they experience significant improvements in their quality of life.

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