Telesales Representative - Outbound

M-KOPA(1 month ago)

RemoteFull TimeJunior$42,006 - $57,099 (estimated)Fintech

About this role

The Telesales Representative at M-KOPA is responsible for driving sales growth by connecting with existing customers over the phone and effectively selling M-KOPA's innovative products. This role involves achieving sales targets, building strong customer relationships, maintaining high call quality standards, and managing customer inquiries professionally. Additionally, the representative will report to the Telesales Team Lead and is expected to contribute to the company’s mission of promoting digital and financial inclusion.

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Required Skills

Sales Growth
Customer Relationships
Communication Skills
Presentation Skills
Coaching Skills
Target Achievement
Integrity
Problem Solving
Call Handling
Feedback Reporting.

Qualifications

Bachelor’s degree/diploma in Business Management or a related field

About M-KOPA

www.m-kopa.com

M-KOPA is a pioneering company that provides smart devices and financial services designed to promote financial inclusion and economic growth in Africa. By offering affordable payment plans for smartphones, M-KOPA enables users to gain access to various services, including digital loans, health insurance, and device protection. With a strong presence in countries like Kenya, Ghana, Nigeria, Uganda, and South Africa, M-KOPA has forged a path for millions of customers, empowering them with tools for personal and business success. The company is committed to unlocking opportunities for everyday earners, ensuring they experience significant improvements in their quality of life.