TEMP - Admin II

This role serves as the primary point of contact for residents regarding code compliance issues, managing inbound calls, online submissions, and digital communications related to code violations. The position involves documenting concerns, providing guidance to the public, and coordinating with internal departments and external partners to support timely resolution of violations. It requires strong customer service skills, attention to detail, and the ability to manage high volumes of communication across multiple channels while maintaining professionalism in sensitive situations.