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Temporary Contact Center Associate 1 (Remote) at University of Miami - ApplyBlast

Temporary Contact Center Associate 1 (Remote)

University of Miami

1 month ago

3.8 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Contact Center Associate 1 supports the UHealth System by scheduling and registering patients for appointments using the EPIC system, ensuring accurate patient information and adherence to insurance requirements. This role involves handling high call volumes, verifying insurance details, and providing patients with essential information regarding appointments and payment policies. The position aims to drive a culture of empathy and service excellence while facilitating ease of care for patients, physicians, and staff.

Responsibilities

Schedule and register patients for appointments using EPIC scheduling system
Verify patient insurance information and coordinate pre-registration processes
Provide general information about UHealth System services to patients and providers

Skills

About University of Miami

miami.edu

Headquarters

Miami, Florida, United States

Company Size

1001-5000 employees

Founded

1952

View Profile

The University of Miami is a private research university in Coral Gables, Florida, serving more than 16,000 students from around the world. It is a vibrant, diverse academic community focused on teaching and learning, the discovery of new knowledge through research, and service to the South Florida region and beyond. UM offers a wide range of undergraduate, graduate, and professional programs with an emphasis on interdisciplinary scholarship, innovation, and community engagement.