Temporary User Support Specialist

ORCID is seeking a Temporary User Support Specialist to join their user-centric support team, where the role involves responding to global researcher queries on the ORCID Registry. The successful candidate will manage a high volume of weekly tickets, assist with bug reporting, collaborate with product and development teams, and help shape user documentation. This is a fixed-term, fully remote position that requires providing a 'voice of the user' within the organization while maintaining excellent communication skills.