Tenancy Sustainment Officer

Croydon Council is seeking a compassionate and proactive Tenancy Sustainment Officer to support vulnerable tenants in Council-managed homes, helping them maintain their tenancies and prevent homelessness. The role involves managing a caseload, conducting needs and risk assessments, and collaborating with internal teams and external partners to address complex issues and safeguard residents. This position aims to help individuals live as independently as possible by connecting them with appropriate support services.