Tenant Relationship Officer

The Tenant Relationship Officer supports tenants and landlords in the private rented sector to prevent homelessness and sustain tenancies through early intervention, advice, and practical support. This role involves helping residents understand their rights under the Renters' Rights Act 2025, resolving tenancy disputes, and managing a varied caseload of housing concerns. The position requires collaboration with partner agencies and Council services to improve housing outcomes and ensure compliance with housing legislation.