Terminal Operations Agent

Career Page Only(11 days ago)

Charlotte, NCOnsiteFull TimeTrainee$24,000 - $29,200Aviation Department

About this role

This role involves providing high-level customer service at Charlotte Douglas International Airport, assisting visitors, employees, and stakeholders with information, lost and found items, and managing various airport-related inquiries and activities. The position supports airport operations and emergency procedures to ensure a smooth and safe experience for all customers.

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Required Skills

Customer Service
Recordkeeping
Public Address
Database Entry
Communication
Crowd Control
Inventory Management
Security Procedures
Public Transportation
Emergency Response

About Career Page Only

charlottenc.gov

The City of Charlotte is the municipal government serving Charlotte, North Carolina, responsible for delivering public services including public safety, transportation, utilities, parks and recreation, planning, and economic development. It provides online resources and transactional services for residents, businesses, and visitors — from permits and bill pay to maps, public meeting information, and emergency alerts. Charlotte emphasizes sustainable growth, infrastructure investment, and community engagement through neighborhood programs, transparency, and partnerships with regional and private stakeholders.

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