TESTING REQUISITION - DO NOT APPLY - Production Agent

Philip Morris International(6 months ago)

Lisbon, PortugalOnsiteFull TimeJunior$41,243 - $56,254 (estimated)Customer Service

About this role

An Advisor I, Customer Service interacts with customers via inbound/outbound calls and online channels to provide support and resolve routine product or service issues. The role works under close supervision following defined procedures and supports contractual service KPIs.

View Original Listing

Required Skills

Customer Service
Call Handling
Communication
Empathy
Multitasking
PC Knowledge
Problem Solving
Documentation
Shift Work
Teamwork

Qualifications

High School Diploma
Two Years College Education

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

View more jobs at Philip Morris International →